1. Graduate in Service Management or a higher degree holder in Service Management with 4 years’ experience; Or
2. Graduate in a field other than Service management and 5 years’ experience; Or
3. A professional qualification recognized by the Institute as being equivalent to a bachelor’s degree with 5 years’ experience; Or
4. Non-graduate who has undergone adequate training in service management acceptable to the Management Council and 10 years’ experience;
The period of experience in 1, 2, 3 and 4 above should be in management of services at executive level.